[Resolved] Shop CJ Network — Miss style | |||||
I ordered miss style shaver last month when I got the order when I open to check ur product was not working I called ur customer care team and get it replaced however when I got the replacement charger was not working when again I called up ur customer service they told me they cannot do anything as I need to speak to the manufacturer... I told him y should I call them as I have purchased the item from shop cj...he mention I will get a call back in 48 hours when I told him I want to speak to some one now he mention no one is here and disconnected the call on me... Is this u called a customer service and now my product is not working at all... Because o[censored]r channel I lost my money...kindly look into this Was this information helpful? | |||||
Apr 1, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 SHOP CJ Network Customer Care's response Hi Sana, We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest. Thanks! Regards, ShopCJ India | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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As discussed over the call, we have taken exchange request and forwarded the details to the concern department for exchange of the product and soon your issue will be resolved.
Thanks!
Regards,
ShopCJ India
As we checked in the system, order no: 20170131041684 has been exchange and delivered to you by Delhivery courier team, hence the said issue has been resolved.
Regards,
ShopCJ India