[Resolved] Shop CJ Network — Non Providing Service under Warranty Period at Chandigarh

rksb76

from Jammu, Jammu and Kashmir

Address:	930031
Website:	shopcj.in

Sir
I m a serving with GREF and presently posted at remote area of Rajouri (J&K).
I ordered a Peach Roti Maker at Chandigarh address during Sep 2014 from Rajouri (J&K) through my mobile.

When plugged in the same to electric socket, within few seconds it got damaged.

I have been lodging several complaints with Star CJ helpline as well as Peach since last 2 years. Every time your Customer care person tells me to contact the brand i.e. Peach. Firstly they gave me the number which is invalid. I tried again again but every time they gave me invalid number. When I searched contact number of Peach on Internet I could contact with them. They told me that there is no service centre of their firm at Chandigarh.
Then I approached back to Star CJ but they told me that nothing can be done by Star CJ.

Now you are requested to refund my hard earned money or arrange to repair the same at the earliest please.

+1 photos

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May 16, 2017

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

SHOP CJ Network Customer Care's response Hi rksb76,

Please find the below updated contact number of the Brand Customer Care.

·Representative A/S Center Tel [protected]@gmail.eom
Contact Person :Santosh Mahajan
Customer Care number:[protected]
Timing:- 12:00 pm To 5:00 pm

Please get back to us if you need any further assistance.

Regards,
Shop CJ India

Sep 07, 2016

Updated by rksb76 Dear Sir/Madam,

If possible please give me Service person's number at Chandigarh.

Thanks