[Resolved] Shop CJ Network — Not refunded my money as order not delivered | |||||
Dear Sir / Madam, My order no. is #[protected] (Regiser email - [protected]@gmail.com) . I have purchased a headset (headphones) form www.shopcj.com. The expected delivery date was 02 July not products was not delivered . I call castomer care they take more days for delivery but tn also not delivered tn on 8 July they registered a complaint and on 12 July they inform me they are unable deliver the order hence they registered a refund request. They told me to wait for 7-10 working days and we'll call you refund you through your bank account. But its about 50 days since I ordered and there is not a single call on behalf of them and no response. I have paid ₹452 ( Rs152 from me and Rs300 coupon) for this. When I call customer care, they always say that we have registered your refund request and you will receive a call from our representative in 3-4 business days. It happened for nearly 7/8 times. No call from your company is being received by me. Sir / Madam kindly do the needful. I'm in an extreme dangerous problem. [protected]/[protected] Was this information helpful? | |||||
Sep 14, 2016 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 SHOP CJ Network Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. We have already transferred the refund to your account. Kindly coordinate with your bank. Below mention is the reference id of transferred amount. Reference ID: 57a6dfd9ce605 In case you need further assistance, please do call or email us. We’ll do our best to help you. You can reach us at[protected] /[protected] / [protected] Warm Regards, Customer Service Shop CJ Network India Pvt. Ltd. | |||||
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