[Resolved]  Shop CJ Network — Order no [protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:shop cj

Dear concern,

i order item no. 199703 on 21/02/2017 and received the same on 24/02/2017 however as i received the order it was too thin to wear it and hence called them to give my money back and take their item back...i have been chasing them but of no use.
they promise to call back and repeats the same thing again.

please help in getting my money back.

regards,
rekha
[protected]@gmail.com
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Apr 6, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2017
SHOP CJ Network Customer Care's response
Hi Rageeni,

As discussed over the call, We have taken return request and shared the details with concerned department, requesting you to get back to us after the product is picked and also, do share the snapshot of the reverse pick up receipt.
Thanks!

Regards,
ShopCJ India
Verified Support
Mar 04, 2017
SHOP CJ Network Customer Care's response
Hi Rageeni,

We have credited (1368)ShopCJ points in your ShopCJ account which you can redeem in your next shopping. Hence the said issue has been resolved.
Thanks!

Regards,
ShopCJ India
Complaint comments 

Comments

Very low quality materials looking very cheep, prints also looking dull so please I want to return my money or give me to choose other product.
SHOP CJ Network Customer Care's response, Feb 27, 2017
Verified Support
Hi Himanshu,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest.
Thanks!

Regards,
ShopCJ India
Wt a hell is dis, i hve orderd it a month ago and till nw ders no adress of delivery, if we call the customer care they used 2 say dat sry for dis n the delivery vil b in 2 day bt...
SHOP CJ Network Customer Care's response, Mar 4, 2017
Verified Support
Hi Samreen,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest.

Regards,
ShopCJ India

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