[Resolved]  Shop CJ Network — prestige 3 burner gas stove not working from day one i. e. since the date of delivery.

Address:

400068

I have placed an order for prestige -3- burner gas stove on 15/07/207 and it has been delivered to me on 18/07/2017 late evening. On connecting the same to the gas line, it is found that it does not work i. E. There is no flame from any of the burners.
Immediately on 18/07/2017 night itself i lodged a complaint to shop cj over the phone as well as sent mails to shop cj and prestige.
On 19/07/2017 once again i sent mails as well as spoken to so called customer care executives mr. Nagesh, ms. Resma, ms. Sidra, since there as no reply / no acknowledgement from either of the firm. On 19/07/2017 itself, i had also spoken to mr. Mohmad, customer care person of prestige.
Everybody is just locking my complaint and goes for sound sleep.
Now today on 20/07/2017 at 09.37 am i am in receipt of the call from ms. Shabnam and informed that since we have discussed the issue with you we will close your complaint.
Very good method of customer service.
I assure you that i will drag your company to the consumer forum and this incidence will be published in leading papers.