[Resolved] Shop CJ Network — problems in my spice phone and its battery

[Resolved] Shop CJ Network — problems in my spice phone and its battery

A amarpreetkaur19 from Noida, Uttar Pradesh

I bought a spice x life proton 5 from shop cj in december 2016. It had some problems on the screen as well a corrupted camera. Then the company send another phone to replace my older phone. But now the new replaced phone has also started malfunctioning. It has problems with the battery and now with camera also. Also when the bluetooth of the phone gets activated on its own and when i am try to turn it off the phone also gets switched off. It is not even one year since i bought the phone and this is the second time i am writing to you. I want you again to replace my phone. Along with this i am attaching the invoice as the proof and also the dop/dap certificate issued earlier. Please help me and resolve this problem. +2 photos Was this information helpful? No (0) Yes (0)
Sep 24, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 24, 2017 SHOP CJ Network Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. Request you to co-ordinate with brand customer care for the issue you are facing with the product. Below mention are the required details of brand customer care : Spice Retail LTD. S Global Knowledge Park 19A & 19B, Sector-125, Noida-201301, U.P. E-Mail:[protected]@Smobility.in Customer Care Number[protected]. Customer Care Number :[protected] If your Query Stands Unresolved, You can reach us at[protected] Warm Regards, Customer Service Shop CJ Network India Pvt. Ltd.
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Comments

Surabhi Pagaria

from Nathdwara, Rajasthan

I have purchased magic mop from star cj 2years back. Now i am facing problem with spinning. There is no service centre in my city.. Please contact me on number which is [protected]. Hope my problem is taken care as fast as possible.
Regards

SHOP CJ Network Customer Care's response, Sep 1, 2017

Verified Support

Hi Surabhi, We would request you to co-ordinate with Brand customer care for the issue you are facing with the Product :
Damul Trading Pvt Ltd
Sidrah, 4th flr, SV Rd, Khar West, Mumbai - 400052
Tel - 022 26050861 / 022 26486531
email id : damul.trader@gmail.comMonday to Friday: 10:00 a.m to 6:00 p.m.

Madhur ji

from Basti, Uttar Pradesh

The serving set are broken from inside.