[Resolved]  Shop CJ Network — Product faulty

Sir I have received karbon l 50 smartphone from shop cj on dt 22/10/2016 but during use like brousing calling phone heat on upper side near camera. I visit to Karbonn care but they told me problem is of mother board and take two to three months . best way you request to shop cj to exchange mobile. Sir I humble request to you please give me exchange or refund of said product as early as possible.
Was this information helpful?
No (0)
Yes (0)
Nov 26, 2016
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
SHOP CJ Network Customer Care's response
Hi Bharat,

We regret the inconvenience caused. Please assist us with the Order # so that we can assist you at our earliest.

Regards,
Shop CJ India
Complaint comments 

Comments

Maine Fransisco ki 2denim order ki thi muje denim to mil gai lekin denim ke saath Rs100 ka gift vouchar tha vo nahi mila
SHOP CJ Network Customer Care's response, Oct 26, 2016
Verified Support
Hi Naresh,

We regret the inconvenience caused. Please assist us with the Order # so that we can assist you at our earliest.

Regards,
Shop CJ India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information