Shop CJ Network — Product sent wrong not taking return | |||||
Hi, Order puma shoes on website but when i opened order it was uv shoes called coustmer care to take it return they said they will call tomorrow but tom not come in 10 days everytime i complaint about return they said they will call back .I dont understand they booked they order by themself everyday i got message please ready by cash of 2800 rs .Your order has been placed Dheeraj singh [protected] Was this information helpful? | |||||
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SHOP CJ Network customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
star cj is making fool one representative call by the name of mr hasan said he arranged return request but its been now 3 days no person came for return .Now i am planing to file a Court case against you .
SHOP CJ Network Customer Care's response, May 5, 2016
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We sincerely apologize for the inconvenience caused to you.
We have already forwarded the request to the concerned department and they shall revert with the status. Kindly wait for the same, we will further evaluate how we can prevent this problem from occurring again in the future.
Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards,
Shop CJ India