[Resolved] Shop CJ Network — received fake message about winning a car

Sunita Tikoo

from New Delhi, Delhi

Address:

201301

Kindly clear this mess at shopcj's side, many times when I try to order for something at shopcj's no given on TV, person there start asking some personal information and unnecessary delaying ordering, like where are u residing near where are u residing inspite of the fact everything is visible on system since I keep ordering from shopcj's .Also today I got message that I have won swift, I know this is fake dcos of my previous experience with shopcj.I have restricted myself from buying shopcj products bcos of this .It is high time u see to it that this does not happen .

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Jan 1, 2019

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

SHOP CJ Network Customer Care's response Dear Ms. Sunita,

Please accept our sincere apology for the inconvenience caused to you.

We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website. We never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies.

If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team Homeshop18
Meenu Malhotra