Shop CJ Network — Return of sunflame burner | |||||
I. Maria arsiwala had ordered a sunflame 4 burner cook top from shopcj. Before ordering i had confirmed with your customer care executive about the auto ignition feature... He said it was auto ignition and hence i placed an order.. Product got delivered on 29th august n on checking it i found that it was not auto ignition... So i placed a return complaint on 30th august... Since then i have called 'n' number of times.. I have repeatedly explained my problem 10 times but no feedback... Not a single call from your side and no product pickup yet... It's really irritating n disappointing to call ur customer care n repeat same things ten times. They just lodged my complaint n send sms... Buy no action has been taken. It's almost a month now... It's just a waste of time n money...20 minutes to speak with these people n in turn get no feedback... Jus plain pathetic messages... I have been a regular customer of shopcj.. But this time i am extremely disappointed n frustrated. I request you to get back to me n do the needful at the earliest... Or else will have to lodge a complaint about this... My order no is: [protected]... Need pickup n refund at the earliest. Was this information helpful? | |||||
SHOP CJ Network customer support has been notified about the posted complaint. | |||||
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Shop CJ India