[Resolved]  Shop CJ — Received a defective mobile and no action taken

Address:	Gurgaon, Haryana, 713304
Website:	www.shopcj.com

I ordered to Shopcj for a Videocon Infinium Z41 aire mobile. Order id [protected].When I opened the courier packet and saw the mobile it was totatly defective. They are taking no action to replace the product or refund my money though I have made many calls /complain to the customer service of Shop CJ, instead only once they told me to get a DO letter from the local service centre. When i visited the centre, they said that the display and some parts are broken and they cannot provide any letter for broken item. Now I have to pay and repair the mobile.So my request to you is this Please take necessary action against Shop CJ.