[Resolved]  Shop Clues — Duplicate and defective deodorants....

Address:Gurugram
Website:shopclues.com

Ordered 6 deos through shopclues but are totally duplicate and defective, in which three are refunded but not ready to refund rest three deos ...neither customer care is listening nor they are replying to my mail ...
so only remedy is to complain ahead you...please do the needful...

Regards
Tarun Arora
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Oct 17, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Aug 24, 2021
Updated by Tarun aurora
my order no. is[protected]
Verified Support
Aug 26, 2021
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Based on your concern, we request you to provide us with details of the order (Order ID/Registered Email ID/Registered Contact Number) you have placed with us.

We value your relationship with us and we are looking forward to serve you better.

Best Regards,
Customer Support Team
ShopClues.com
Aug 26, 2021
Updated by Tarun aurora
Regarding complaint, my order no. is[protected], registered mail id is [protected]@gmail.com, [protected] in this order 313 has been reversed and 369 is pending, total order is of 6 deos and only three deos had been picked up, three are pending ...so please arrange pickup of rest three deos and refund the rest money also ...
thanx
Verified Support
Sep 06, 2021
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

We apologize for the inconvenience which has been caused to you against the Order ID[protected] for Lomani Spray Set of 3 Deos -EL Paso, Cigar, Do It Deodrants (150 ml Each).

We have forwarded your issue to our concern team to investigate the matter and our team will update you in next 24 hours.

We appreciate your patience and will ensure that we will provide you with the best possible resolution at the earliest.

Best Regards,
Customer Support Team
ShopClues.com
Complaint comments 

Comments

Dear Customer,

Greetings from ShopClues.com

Based on your concern, we request you to provide us with details of the order (Order ID/Registered Email ID/Registered Contact Number) you have placed with us.

We value your relationship with us and we are looking forward to serve you better.

Best Regards,
Customer Support Team
ShopClues.com

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