Shop Clues — Regarding consign missed

Address:	Belgaum, Karnataka, 590010
Website:	www.shopclues.com/help

I have booked online Protoner 20 Kg Weight Lifting Package With Straight Rod through Shop Clues agency on dated 10th Oct 2015. It's order no is 70869507. The agency dispatched this consign through FEDEX courier agency and tracking no. is[protected]. As per schedule this consigment want to deliver on dated 23rd Oct. That day the consignment is not deliver. I talk with concern courier agency, they told some parts are missing that we cant deliver this material on deliver date. After this statement i talk with shop clues customer care person they again told me we are sending fresh consignment and it will deliver on 30th Oct. Today also the consignment not delivered. i check with fedex courier they told still it is not received to them. I call to shop clues for inquiry, every person giving wrong statement. somebody telling it will deliver tonight, somebody telling the consignment is not available in market, we will available then we will dispatched. already i have paid this consignment amount and concern agency is playing with me and providing me wrong information.