Shop Clues — Totally fed up using shopclues services.

Address:700094
Website:www.shopclues.com

Hello,

I am totally fed up using Shop Clues services.
At first, I want to tell you that I have to called Shop Clues team many times regarding product delivery expected time. Till now I have not received any product within Expected time mentioned from their end. If they want to check then they just need to visit my order section for me.

Secondly, My Order ID was:72078117 & estimated delivery date was 4-5 Nov, 2015 & on 3rd Nov Shop Clues team have sent me a mail that my product has been delivered. Shop Clues Support team are totally irresponsible & they have no manners that how to talk with a Customer. After that I called many times shop clues team, their Logistics also as mentioned & ticket opened regarding that. At last today(10-Nov-2015), I have received my product but it was broken Product within the package.

I am sending you a screenshot regarding that. Attached please find the documents.

This is totally Customer harassment & loss of Customers time & money also. I need compensation & exchange my product regarding that. Already gone Rs.255/-(approx.) from my mobile bill just for investigating purpose with Shop Clues team regarding this matter.

Can you please look into this matter ASAP & revert back to me for resolution & COMPENSATION.

Also this type of problem faced many customer just like me. So that's why Shop Clues name going to down gradually.

Shop Clues totally Very BAD Website.Please don't purchase any product from their site.Also quality of their product is too poor.

PS: Also without my permission many product has been cancelled by their department(Order ID:72053816 & Order ID:[protected]. I need resolutions & Compensations.

Thanks & Regards,

Apurba Ghosh
Registered E-mail: contact.[protected]@gmail.com
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I have mailed many times at [protected]@shopclues.com, [protected]@shopcluescom.zendesk.com, but not responding for a single time.

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