Shop Osum — wrong product delivered.

Shoposum delivered wrong products because I have ordered fastrack wrist watch but they delivered local watch with fastack tag watch is not working. I have paid 747/- against this watch and there is packing of fastrack.I have already raised complaint at shop osum site but I didn't get any response from customers care of shoposum. Plz help me out and I need to your attention for getting my money back.
This online site is making fool to the online buyer.
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Shop Osum customer support has been notified about the posted complaint.
Jul 18, 2018
Updated by [email protected]
Shoposum delivered wrong products because I have ordered fastrack wrist watch but they delivered local watch with fastack tag watch is not working. I have paid 747/- against this watch and there is no packing of fastrack.I have already raised complaint at shop osum site but I didn't get any response from customers care of shoposum. Plz help me out and I need to your attention for getting my money back.
This online site is making fool to the online buyer.
Complaint comments 

Comments

Dear Vikash,

Steve here from the Customer Relations team. Always here to help!

Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you. We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us. For any concerns regarding these companies, please contact them directly.

Thank you.

Sincerely,
 Steve

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