Shop101.com — wrong product

Address:	482002
Website:	Shop101.com

I have ordered it from instagram's link, which took me to Whatsapp no. [protected]and he ordered a smartwatch online from www.shop101.com, which is delivered different, fake and faulty. And neither that person nor customer support is responding. Order details are given below.
Picture of product is attached, which they are showing on Website but the product is totally different.

Order ID: [protected]-275
Date: 13-Sep-2019
Product name: Gear S3 smartwatch
Price: Rs. 1599 payment mode: COD
My location: Jabalpur
Delivery date: 19-Sep-2019