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Shop101.com Complaints & Reviews

K
Kashif khan1234
Aug 10, 2022
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Address: 18-8-117/2
Website: Enzoshopping

Recently I ordered a pair of sandel from shop101.com for 1199 rs from instagram now i recieved my order from delhivery company the product they delivered is totally different compare to the product which i ordered so kindly deliever the product which I ordered or refund the money
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    K
    Kashif khan1234
    Aug 10, 2022
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    Address: 18-8-117/2
    Website: Enzoshop.co.in

    Recently I ordered a pair of sandel from shop101.com through instagram in 1199 rs today I recieved my parcel through delhivery delivery company the product which I received is totally different so kindly solve my problem
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      R
      from Adilabad, Andhra Pradesh
      Jun 13, 2022
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      Website: Shop101.com

      Iam prepaid order in shop101
      But not received

      And I also informe that company but not responding

      So please concern my problem
      +2 photos
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        D
        DrPriyanka Yadav
        Oct 25, 2021
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        Received a defective torn clothing.
        kindly consider the same and return the product at earliest.

        Order ID : #PD2537-824
        Order Date :[protected]
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          M
          Manjusha Deshmukh
          Aug 31, 2020
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          Address: Sangamner Maharashtra.
          Website: Shop101.com

          My below 2 orders get cancelled due to quality issue on 13th &17th August 20.
          Order no #[protected]
          Order no #[protected]
          Material has been taken back but re fund amount is still pending.
          Irrespective of continues follow up refund amount is not credited to my bank account. Which i linked with shop 101. I have given complaints on email & phone i have also shared latest bank statement but they are only saying that they have refund the amount but not credited to my bank account.
          Plz intervene & Support for refund.
          Regards
          Manjusha Deshmukh.
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            D
            danish_shh
            from Powai, Maharashtra
            Mar 9, 2020
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            Address: Mumbai City, Maharashtra, 400093
            Website: www.shop101.com

            I ordered for a samsung smart watch 42 mm order id: [protected] on 6th of march 2020 from the seller named watch villa for rs. 2000.
            I received my order today on 9th march 2020 but i received a fake fit band in it i tried contacting the seller but he wont reply.
            I contacted the shop 101 customer care talked to a guy named mayur he said nothing can be done here.
            I feel these guys and website is absolutely fake and scam will definitely lodge a police complaint by tomrrow so they wont scam more people
            +4 photos
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              R
              rishabhpatel_09
              from Raipur, Chhattisgarh
              Nov 19, 2019
              Resolved
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              Resolved

              Address: Durg, Chhattisgarh
              Website: shop101.com

              The shoes they show in their web page is not nearly about the same shoes which I received. Also they are not attending calls for order cancellation. Moreover at the time of delivery boy refused to cancel the order on delivery time.
              Before it I tried to cancel this order so many times but still they send me the product and forced to buy it. Really disappointed by this incident. Please take strict actions.
              Nov 25, 2019
              Complaint marked as Resolved 
              They are now replying. And trying to resolve my problem.
              Hello,

              We apologise for the inconvenience caused to you because of one of the sellers associated with us.

              Kindly help us with the order details and your contact number so that we can connect with you and address your concern.

              Awaiting your response.

              Thanks and regards,
              Shop101 escalation team.
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                G
                Gaurav Pipal
                from Delhi, Delhi
                Oct 13, 2019
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                Website: Shop101.com

                I ordered 2 shoes from shop101.com worth rs 3000 but they delivered me wrong shoes worth rs 150. When i called them for return they said u have ordered it from our site but seller didn't used our delivery channel. Whose fault? I ordered shoes in good faith and they breach it. Please take necessary actions against this fraud company. I also visited their facebook page, all commects and post are full with same type of frauds
                +1 photos
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                  A
                  Ar.Shubham Mishra
                  from Delhi, Delhi
                  Sep 18, 2019
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                  Address: 482002
                  Website: Shop101.com

                  I have ordered it from instagram's link, which took me to Whatsapp no. [protected]and he ordered a smartwatch online from www.shop101.com, which is delivered different, fake and faulty. And neither that person nor customer support is responding. Order details are given below.
                  Picture of product is attached, which they are showing on Website but the product is totally different.

                  Order ID: [protected]-275
                  Date: 13-Sep-2019
                  Product name: Gear S3 smartwatch
                  Price: Rs. 1599 payment mode: COD
                  My location: Jabalpur
                  Delivery date: 19-Sep-2019
                  +3 photos
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                    T
                    Tushar Bara
                    from Delhi, Delhi
                    Sep 6, 2019
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                    Address: F-297, NANAK PURA, SOUTH MOTI BAGH, New Delhi, Delhi, 110021

                    I saw an advertisement of a watch in instagram (Pictures are given below). I loved it so i went to the profile tagged to that advertisement. The page name is "exoticcollectionofficial" (Link :- https://instagram.com/exoticcollectionofficial?igshid=14or1svjro1c4)

                    I saw that watch over there and made a decision of buying it, in the discription of instagram id "exoticcollectionofficial" there is a link which took me to shop101 (Link :- https://www.shop101.com/exoticcollectionofficial)

                    I saw the seller personal contact no. "[protected]" so i decided to confirm that if he has the particular watch in stock, i contacted him through whatsapp,
                    He said the he has the watch in stock and he placed the order form there only, (I have all screenshots of our conversation attached bellow)

                    I placed the order on 31st aug, 2019 of ₹2500 and he didn't gave me the order id that time,

                    Today i get a text message from "delhivery courier service" state that "your innovationmaker package with awb[protected] will be delivered today."

                    When i get the order it was not a watch it was 2 pairs of shoes (Picture is attached down below).

                    Please help me against this seller, i want my money back. Please
                    +10 photos
                    Hi Tushar,

                    We regret the inconvenience caused to you because of one of the seller in our app.

                    We request you to kindly provide me the order id here or your contact no, so that we can reach you

                    to solve your concern on priority.

                    Thanks & Regards
                    Ashraf Shaikh
                    Escalation Team Shop101
                    Kashif khan1234's reply, Aug 10, 2022
                    I also have a complaint regarding shop101.com I ordered a pair of sandel and i recieve the totally different sandel kindly solve my problem
                    Product id no is 5531475705
                    Thank your for your reply Ashraf.

                    As I told you earlier that the seller placed my order by himself only and msg me on Whatsapp that my order is placed and I have to give the Courier guy ₹2500 Cash, he didn't give me any kind of Order Id.

                    You can control me on [protected] this no.
                    I ordered saree but got different from my order
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                      J
                      Jaiprakash Soni
                      from Lucknow, Uttar Pradesh
                      Aug 13, 2019
                      Resolved
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                      Resolved

                      Address: Lucknow, Uttar Pradesh, 226010

                      I ordered for a smartwatch online from www.shop101.com, which is delivered different, fake and faulty. And customer support is not responding. Order details are given below.
                      Picture of product is attached, which they are showing on Website but the product is totally different.

                      Order ID: [protected]
                      Date: 8-Aug-2019
                      Product name: Gear S3 smartwatch
                      Price: Rs. 1899 payment mode: COD
                      My location: Lucknow
                      Delivery date: 13-Aug-2019
                      Aug 26, 2019
                      Complaint marked as Resolved 
                      Shop101 contacted me and explained that they identified the faulty seller and they got the same complaints from other buyers too. And they are taking action against the seller. And they refund the full amount which was paid by me. Thanks to ICCF.
                      I boughta watch from shop101 but didnt get which same like this he send very lover quality diffrent watch i'l pay for this 2000 .
                      Plz return and refund for this .
                      It such a bad experiance from this side
                      Shop customer care not responding,
                      All contact number switch off
                      Where we should go for complaint... ...

                      faulty, fake and different product delivered - Comment #3594179 - Image #0
                      faulty, fake and different product delivered - Comment #3594179 - Image #1
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                        T
                        Tanish Dahiya
                        from Karnal, Haryana
                        Jun 3, 2019
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                        Address: Haryana sonepat, 131001
                        Website: www.shop101.com

                        This site is totally fraud. The dealer promised that he has original product. But the watch i received is not working while the dealer don't pick up the call. His phone no. Is [protected] also he didn't reply my messages. Please help me
                        I am a student and i m not so rich whereas my parents doesn't have govt job. I am belonging to middle class family. You are my last hope. Please help me😢😢
                        +2 photos
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                          D
                          Diksha Kanaujia
                          from Kanpur, Uttar Pradesh
                          Feb 28, 2019
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                          Address: Kanpur, Uttar Pradesh, 208020

                          I ordered a tshirt from watchover11 and prepaid the amount but i never received it.
                          First they did not replied to any of my calls and messages or mails.
                          First the seller from watchover11 said that shop 101 has not send them the money that's why they are not delivering the product and now shop 101 is saying that they transfer the amount once the product is delivered
                          But they are denying to send the product or to refund the money.
                          So either refund my money or send me the product I ordered.

                          order number [protected]-307
                          Mar 01, 2019
                          Updated by Diksha Kanaujia
                          Order is canceled.
                          Mar 01, 2019
                          Updated by Diksha Kanaujia
                          Issue is address and resolved.
                          i have order 2 product my product is track suit for girl u should not delivered on deliverery on this date plzz quickly my order delivered
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                            A
                            Amaan Amravatiwala
                            Dec 20, 2018
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 380001
                            Website: shop101.com

                            Order id - [protected], i have ordered from abcustoms for 2 t-shirts, m size, but i received very cheap quality shirts in xxl size, so after many tries finally i got contact from seller, they told send it back, so i have sent the shipment back with fedex cost is - 380/- they told we will refund full amount with shipping cost, shipment already delivered before 4 days, now they are not responding of my call or emails,
                            Dec 28, 2018
                            Complaint marked as Resolved 
                            Amount has Refunded, Thank You so much Mayur Shettigar, i really appreciate your service,
                            Dec 27, 2018
                            Updated by Amaan Amravatiwala
                            Still not getting any update or Refund amount,
                            Sir, my name is Abhishek singh. I have ordered 3 clothing items from shop101(Taushif khan, mobile number [protected]) but all of three were wrong products so i returned all via ecomexpress and all products were returned successfully 10 to 15 days before.
                            But i haven't get my refund yet, when i contact to Taushif khan for refund then he denied to make my refund and said that he will not refund my money and it's very strange that he warned me for making him any phone calls and he blocked my number..

                            And before this he had said that if you want refund, contact shop101 not me.
                            Plzz sir help me

                            My order numbers are 30665010, 10712356, 69262740

                            And my return tracking number of all products are[protected],[protected],[protected] respectively.

                            Plzz sir, help me that i can get my refund sir

                            Plz help me
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                              M
                              Murky
                              from Bengaluru, Karnataka
                              Dec 20, 2018
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                              Address: Bangalore, Karnataka, 560006
                              Website: Shop101.com

                              Sir,,
                              I had ordered a women tees as per order no.: [protected]. However, i received a message of confirmed delivery on 16 dec 18.. Whereas no delivery has been made by the supplier till date.. Further, when i am trying to contact on their nu. Which has been provided on the message, the same was not answered and further was switched off by them. Please intervene.
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                                J
                                Joyeeta Banodkar
                                from Mumbai, Maharashtra
                                Dec 14, 2018
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                                Address: Mumbai City, Maharashtra, 400020
                                Website: www.shop101.com

                                I places an order of 2 pants amounting rs835 on
                                Nov 14, 2018, 11:27 pm through paytm. After following uo for 2 weeks since no updtae from them when i enquired they says my order was not successfull and they have not received any money. However, i have proof that they got the money and my order was successful. I received e-mail from them. Now its one month i have not yet received my product or not even my money. Today fed uo with them cancelled the order, hope so now they will refund my money
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                                  J
                                  Juhi Tandon
                                  from Pune, Maharashtra
                                  Aug 10, 2017
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                                  Website: shop101.com/accessories-fever

                                  I had ordered a watch from Shop101.com, it's been a month and I still haven't received it. I've paid for the order already.

                                  No one from the company is being responsive. They are ignoring my calls and messages and there is no customer service team at all. It seems to me like a fake website. I am attaching couple of screenshots from this WhatsApp group they made for me to track the status of my refund.
                                  Hi Juhi,

                                  Please let us know the details of the seller on shop101.com where you placed an order.
                                  Also, please send us the following details asap:

                                  1. Your order ID / tracking details
                                  2. Your contact number

                                  We'd like to clarify that Shop101.com does not sell or own the products. Your order was placed to an individual seller who used Shop101.com to open their own online / ecommerce stores.

                                  Thanks
                                  status delivered but customer hvnt received product or any call from delivery boy.
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