Shopaaz.com — Redmi 4 64gb not received

Address:Kolkata, West Bengal, 400076
Website:www.shopaaz.com

I had ordered redmi 64 gb phone on 5th may through shopaaz.com and i got a message after few days that order has been cancelled and refund will be done in the next 7 days. I had paid 13000 rs. Online, and till date havent received any refund or phone. I am expecting a refund of the whole amount. Call center also not answering. Order number is 103086. Also online i have recently seen many such similar complaints. So i feel this company is fraud. Please help us
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This what they have replied after they cancelled the ordered

Dear Sir,

We are really sorry to say you that our seller is not yet dispatched your order and we are got too many complains regarding it so we cancelled all the orders and refunded the money to of all of our customers. We proceeded to refunding the money because we are already broken our promise of delivering in time. So we are also refunding your amount with the cashback that is 5%.I hope you will realize our situation and be with us.Your money will be credited back in your account within 7 working days, depends on your bank.
rajesh kumar2138's reply, May 22, 2017
I booked a redmi 3s prime mobile from shopaaz. Com dated 04/05/2017 and paid through net banking and after booking i got a order ID 101671. they told me that your order will received till 13th may 2017. But after some days I got a msg tat my order has been cancelled and I vil get my money back on dated 17/05/2017 but still I didnt get .approx amount 8500/-.
They had cheated me also by giving false promise of delivery of the mobile in 5 to 7 days. and now companies tollfree no. 1800-3002-9549 is not responding and also not receiving any response from shopaaz email id [email protected] and [email protected]. But till today no refund had been done by them for my ORDER NO.101671, Now no response on Toll free no or chat service or mail ..what should we do now to get our money back from them…MY CONTACT IS 9466773295(wHTSAPP) AND 9996050811
i ordered redme note 4 mobile on shopaaz.com and paid rs 12499.from my credit card but on 13.5.2017 i recieved a massage that ur order is cancelled and we will return ur money back but i have not recieved the money till yet.the massage i recieved from shopaaz.com is as follows:-
Hi pankaj,
your order no 106551 is canceled & refunded Due to Shipment data not provided by our seller.
Your amount will be credited to your account within 7 working days.

Please contact us if amount not credited in your account within 7 working days.

Happy Shopping
Team Shopaaz.com
very bad
hello i ordered redmi 3s on 04th may 2017 my order no 101049 shopaaz.com cancelled my order on 11/05/2017 but did not refund my money. shopaaz.com toll free number also not going through .kindly inform me :
please share ur contact or email id or whtsapp nos. for refund our money from shopaaz.com fraud company please . add ur contact no.
Subject: REFUND MONEY
My Name: TAUQEER AHMAD SIDDIQUI
My City: ROORKEE
My State: UTTARAKHAND
My Complaint Against: Shopaaz.com
Complaint Category: ONLINE SHOPPING
Claim Amount (Approx.): Rs. 12, 499.00
My Complaint Description:
I had ordered Redmi Note 4 (4 GB RAM, 64 GB ROM) - Color: Gold mobile phone on 10th may through shopaaz.com and i got a message after few days that order has been cancelled and refund will be done in the next 7 days. I had paid Rs. 12, 499.00 Online, and till date haven’t received any refund or phone. I am expecting a refund of the whole amount. Call center no[protected] also not answering. Order number is 106328. Also online i have recently seen many such similar complaints. So i feel this company is fraud. Please help us
TAUQEER AHMAD SIDDIQUI
I booked a redmi 3s prime mobile from shopaaz. Com dated 11/05/2017 and paid through net banking and after booking i got a order ID 107526. But after some days I got a msg tat my order has been cancelled and I'll get my refund but still I didnt get .approx amount 8500/-.
They had cheated me also by giving false promise of delivery of the mobile in 5 to 7 days. and now companies tollfree no.[protected] is not responding and also not receiving any response from shopaaz email id [protected]@shopaaz.com and [protected]@shopaaz.com. But till today no refund had been done by them for my ORDER NO.107526,
Now no response on Toll free no or chat service or mail ..what should we do now to get our money back from them…MY CONTACT IS [protected](wHTSAPP).

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    Kolkata
    West Bengal
    India
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