[Resolved]  ShopCJ — 30 pc living set

Address:	110022
Website:	www.shopcj.com

I have purchased a 30pc living decor set from starcj/shopcj in april 2018 (Order no. [protected]) by paying cod @ rs.2200.00 including delivery charges. As the quality was very poor i order for refund and initiated for pick up. The items were pick up on 24th april 2018 vide poid[protected]Xpressbees) collected by neraj (54735). I had also given my account details to which the amount is to be refunded back. But till date no amount has been credited back to my account.in this regard i had contacted their customer care executives who were also not solving my problem and make me on hold for more that 1/2 hrs. I had mailed to them also and every time an automated mail reply is given. My complaint has been registered vide hs[protected]. But since then no body in that company is resolving my problem. As such i approached here to get my hard earned money since return of the items i daily calling the customer care and first they were telling that the items they have received and sent for quality check and asked me to wait for 4 — 5. Days. After 5 days when i agin led their customer care they again told me to wait 4 — 5 days. This the routine answer of that company today also i called and they gave me same answer to was for 4 — 5 days