[Resolved]  ShopClues — a cheap chinese machine in a branded watch

Address:Kolkata, West Bengal

I have ordered a LAURELS ORIGINAL watch on www.shopclues.com with order no. 11979257. Accidentally the watch fell from my hand & its glass was broken. So I went to a watch shop & told the shopowner that it is a costly watch & handle it with care while changing the glass. When the shopowner opened the backcase to change the glass we discovered that the machine is a local Chinese machine instead of original machine. He said it is a fake watch. Earlier Shopclues sent me some fake Reebok, Lotto watches. So again they did the same thing but somehow they have probably generated a fake warranty card to make me fool. I have attached associated pictures of the watch, packet, warranty card.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sourav,

We sincerely apologize for the inconvenience caused. We are already working on your concern and will share the plausible resolution at the earliest.

Regards,
ShopClues Support!

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