[Resolved] ShopClues.com — 10th anniversary lucky draw contest | |||||
I got a post from shopclues in that I have received a gift card. In that gift card I had a scratch option and I scratched it . It showed you won 15 lakh rupees and I call to customer care which is given in that post. They said you won 15 lakh. Now I asked how to redeem those. They said first you have to pay 15000 for taxes to deposit that money. All these were conversations are happen through phone calls and WhatsApp messages that number is [protected] and what I have to do now Was this information helpful? | |||||
Aug 10, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jan 11, 2021 ShopClues.com Customer Care's response Dear Lokesh, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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It this so strange to know that He has all my ShopClues Order Details, with my phone, address, amount of product, etc and that's how he is trying to validate himself. I am suspecting that its a scam even they have shared all the shopclues ID card, adhar, and pan card of that person. His unprofessional communication made me skeptical. However, I am so surprised to know my personal data has been leacked and its in the wrong hands!
This is the direct data security challenge to consumers and it's not expected from brands like ShopClues. Please take note of this request as there is a question on data breaching and unethical practices, losing trust, or brand loyalty.
-Azeem
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues