[Resolved]  ShopClues.com — About the refund of my order which has been returned recently!

I have been requested a return for the product purchased on shopclues.com, well the return was done and the refund was done in clue bucks! I want to redeem my money after the refund but failed to do so! There is no proper customer care even! This is so disappointing and looking no further to shop on shopclues! Pls do respond, that's a huge amount and I want to redeem into my bank account! I even posted the screenshot, where I received clueblucks pls do note it as well!
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Aug 13, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2020
ShopClues.com Customer Care's response
Dear Sarayu,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We would like to inform you that the refund against Order ID[protected] for Meia Black Festive Wear Lahenga Choli for Women has been processed into your bank account and Clues Bucks plus.

Below are the details:

Refund Amount - 1519.00
Refund Processed date - 20th Oct, 2020
Expected Date of Refund to show in your Account - 21st Oct, 2020
Account Number (ending with) - XXXXXXXXX0729
Bank Name - Canara Bank
Unique Transaction Reference Number (UTR[protected]

If you have not received the refund, kindly coordinate with your bank using above mentioned Unique Transaction Reference Number.

Also, the refund of 159 Clues Bucks Plus has been credited into your ShopClues account.

Best Regards,
Team ShopClues
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