ShopClues.com Complaints & Reviews

I have purchased vu led tv cost 27000 rupees (order number[protected]. they delivers me damaged tv. after many communication with proof they agreed to return tv. fed ex courier picked return with tracking number[protected]. i have also provided return documents to courier boy. later i came to know that shopclue vendor (joker) arranged for return pickup, sumit/kiran (mob-[protected]) are vendor represantative and now shopclue have no information about this return even tv reached to vendor they are not refunding my money. i have provided them all documents with tracking number still no answer from them. its almost one month tv returned but shopclue not refunded my money. please help me.

Actually i kept an order on Oct 22 2016 at Shopclues.com for an product of Samsung 40 inches smart TV and the order number is[protected] and they debited the amount of 28500 on the spot on same day and they given max delivery date of 9 Nov 2016 but up to today they didn't delivery the product to me .I called to them several times in between these days they telling to wait for the last date of delivery n i called them on 9 Nov 2016 and asked for the courier partner details even they are providing the details of them n there telling product is untraceable we will get back to with in 2 r 3 working days. why these many days they are taking to delivery the single product and even customer care guys giving me rude response to me. I need a immediate response from them why the hell these E-Commerce Shopclues.com guys were doing like this really am hoping ill get the solution from you. My contact no. is [protected] my name is Praveen Kumar Vasa and my alternate no. [protected]

I have ordered[protected] following things on 19th Oct,
1. Big Bed,
2, Wirlpool Fridge,
3. LG Washing machine,
4. One Wardrobe,

I paid thru Cash care.

One by one Shopclues Merchant cancelling the order. So for Bed and Fridge order cancelled by Shopclues merchant.

These items I supposed gifted to Newly Married couples, Unfortunately this Shopclue ordering dump the happiness.

If they cannot manage to serve as committed, why their merchant cancelling the order?
Merchant management is very bad in Shopclues, VEry bad decision taken by me to give order to Shop clues.

TOTALLY DISAPPOINTED...
Regards,

Kamaraj
[protected]

I had placed an order of a LED TV LG 43UH650T 4kUltra smart UHD on the 21st of October.
MY order id[protected]
My estimated delivery date was 3-7 Nov, and my order shipped through beacon surface courier on 25th oct.
Shopclues provided me the tracking number which was of no use as it cant be tracked.
i registered many complaints with shopclues before my delivery date regarding that im unable to track my shipment and want to know where it has reached. But they just twist minds and assured me that it will reach me by 7th nov (the last promised date of delivery)

As i had read previous complaints about shopclues and beacon surface courier on this forum, i knew my product wont reach me and that is what happened.
I Called them again on 7th nov evening, and told them i haven't received my product, they told me all i can do is wait for 2 working days and it will get delivered. Today on 9th nov, after the 2 working days, i was told again to wait for 2 working days.

Shopclues should realize they will lose customers, and that beacon surface is the worst courier company to deal with. They provide faulty promises.

please help me get my product to me, it is so frustrating and stressful for me!
Thank you

Hi

I had ordered a product from Shopclues on 3rd October 2016. the order number is[protected].
On[protected] I got the message that the shipment was delayed.I waited.
After a few days i called customer service and was informed that product was stuck and will be sent to me.
i waited. then a few days later i checked on the app and saw that the product was now showing as delivered although I had not received it. then i called the CS again. i was assured it will be checked and a proof of delivery will be given. the delivery status on DTDC site showed that delivery was made to someone in Guwahati. I live in Mumbai. i told the CS about it .I requested a refund of Rs 278 but was told not possible. Now i am getting e mail that they have checked and verified that the courier was delivered to me. I am still waiting for a solution.

I purchase wonker mens brown loafers and tbe quality of the shoes are very cheap and low
After seeing the shoe I contact to the sender first time they pick the phn after that I called him N number of time they didnt picky my phn I dnt understand if the seller is not been able to help the coustmer why they are put their name on the parcel
And I dnt want this shoe plz return it and give back my money.
Thank you sir /mam
Order numb is #[protected]

I need to complain back to the concern about the delivery status:
"Attempted Delivery - Customer Refused to Receive The Shipment Attempted Delivery - Customer Refused to Receive T NEW DELHI Noida 05/11/2016 05:32 PM"

Acutally : it is a FAKE log. The delivery agency/ Shopclues Never contacted me - seems all is "automated". I am still waiting for the order to be received.

I ordered Nove Trimmer but i received maxel trimmer instead please accpet my request and please provide my product back pleasplease please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please e please please

Hi sir/mam

I have very angary for your service and your adviser and this is ridicules for this time i wont wary disappointed for your service i have 2 set of purchase panty set (10 pce) xl size but this is not right size and product your time manipulate me it was not possible to change and refund why why...???
I wont to talk to right person
Pl

Ref:My order no.[protected], I received a sms from you on 6th Nov.that the order has successfully executed.

I regret to inform you that I have NOT received the item so far. I was not given any contact details of the courier so that I could try to contact them. I do not understand the reason for the delay as othey on line suppliers are doing very promptly.

Pl take necessary action to effect the delivery without further delay.

Mater most urgent.

R SUBRAMONIAM

Greetings from shopclues.com. refund for your order[protected] for carah multicolour polka print double bed.. has been processed. means the shopclues and the seller agree that materials send to me was damaged. refund mode payment mode refund mode clues bucks
Total refund 203.00 shopclues refund id 10429028
Now where is my diwali promo offer which say on shopping of rs.500/- and above u will get sweets worth 101/- for every add shopping of 500/-.. shopclues and its sellers are cheating the customers with damaged goods and false claims and promises.

Sir,
This is in regards with the one plus mobile(order no :[protected]that got delivered on Aug 1 through cash on delivery. But the product was defective ( camera is not working, display is not working). And we requested for an replacement but we were not satisfied with the product too. So we went for the refund option. We were asked to choose an bank account through my shop clues profile. But the details (account holder:...

The size of the received sport shoes is 6 why i had asked for 8 so it is requesteed to change immediately it is not feasible for me to wear it due to small size . you are requested to look into the matter and sol me it as soon as possible . and this size is not comfortable my leg so that plz change shoes. aur bhi chige hame le nahi hai plz ishko change kar ke aur maga saku

I ordered a LED TV (inspiron 32 inch) on 19 Oct, 2016. The tempted delivery date displayed in your site is[protected]. Later i will change as 07/11/2016. i paid on the same date Rs. 8, 499. But till now we did not receive TV. shipment tracking also no update after 25 Oct, 2016...
my order number is:[protected]

There is a slight delay in shipment of your Order, in transit

Hi
I am Pradeepkumar, India Food Exports, Tholayavattam p.o, Killiyoor, Kanyakumari-District, Tamilnadu-629157, i am your regular customer dont use delhivery surface courier this courier partner could not deliverd any shipments till.very very poor again and again I informed, I am so sad about delhivery surface courier and shpclues team, please used any other courier

My order is cancelled "from your side" because merchant could not dispatch it but i have not credited my refund amount rs.328 yet. However you informed me that"you have initiated the refund of amount will be processed by 19/10/16". My refund status shows that expected date of show the refund amount in my account is 31/10/16. But today is 07/11/16 so please refund my amount as soon as possible.
My order no. Is[protected]
Order for"multicolored men hosiery track pants"
Vide ref. No 74661706294629364076081
Regard
Anil agrawal

I purchased a trimmer order#99853933 but its battery cover is not closing and battery not holding charge i tried to contact provided [protected] but no body is picking phone

so i request to exchange the trimmer more over shown item and color not
provided by shop clues
hope shop clues will take early action to keep customer attached
hope my trimmer will be exchanged in short time

I am Very disappointed by the service of Shopclues. it was not proper size and proper quality of T-shirt. Ordered an[protected]. Such a shameful thing. Actually I am not satisfie this product.problem is that short length and border print mistake.so I want refund my amount. Online order service is not better.i remember next tyme bt this tyme plz. return this product.I am really not satisfy by shopclues product. Plz return to my payment of 536 rs...as soon as.

I bought a moto g4 plus 32 GB refurbished mobile and he delivered me a broken screen. I already logged the replacement ticket but still 20 days get over they not any action and also talk with the customer care several time but not respond properly. So please take action and replaced my mobile as soon as possible.
Order ID is[protected]
And my no. is [protected]

I shoping mobile hitech mobile company 4 g smart phon in shopclue order no.[protected].date 31.9.2016.but the mobile camara is bad quality the camara picture donot clear.i have complain my under the shopclue return policy.ticket no.3326336.date.3.11.20116.but now donot respond my complent send me return rejected by merchant.plese help me.how can I do now