ShopClues.com — Damaged ac received

Address:518563

I've ordered videocon 1.5 ton 5 star split ac (Avsd55.Wv2/ wv1-mda ) ac in shopclues, but i've received different model avsz55.Wv1 and the outsplit of the ac was damaged due to poor packing of shopclues. As discussed with shopclues team, i've got the product repaired and the service certer guy and the total repair cost was rs.5260, but shopclues gave me only rs.300.

Fist of all i got a damaged product and different model ac. Even though i accepted to keep the product as shopclues was ready to pay the repair bill amount. I've sent mails multiple times, with the scanned copy of the repair bill. But there is no response from them. Please refund the rest of the money.

Order no. 85776861
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information