ShopClues.com — Defective mobile delivered

Address:	Gurgaon, Haryana, 122001
Website:	shopclues.com

We have purchased a new mobile from SHOPCLUES.com holding order ID 70632889.. they have delivered the product me in 7 Days & delivered me a defective product.. I Have tried contacting SHOPCLUES customer service number approx 20 times to replace my handset, but always they keep on hold i.e., for a time of 30 minutes & they dont care for the customer. i was on hold on all the calls for minimum of 30 minutes.. there is no supervisor or manager is available who can resolve the problem.. they are just sitting to fool the customers.. They always provide defective products as the company itself is a FRAUD company. They should be hanged till death.. They just try to fool customers to bribe the hard earned money & then no response.. They just ask us to take the handset to the service center where there is no guarantee whether we will be provided with any solution or no... if we really have that time to go to service center, then no one would purchase things online.. this company has a good way to bribe customers.. If possible visit their office & bang the CEO of the company..

After reading this complaint, if you guys dont believe, you can contact us on [protected].. i Had purchased Micromax Canvas Juice 2 handset..

My compliant no / ticket no. is 4554160 & this complaint was registered on 12th Oct 2015 but till date there is no response.

GUYS MY SINCERE REQUEST, , , , PLS DONT WASTE YOUR VALUABLE MONEY ON THIS WEBSITE... you will end up loosing the money..


I WOULD SUGGEST TAKE OUT TIME & PURCHASE DIRECTLY FROM MARKET so that you can get a good handset & check it on the spot..