ShopClues.com — Defective mobile Received from ShopClues

Dear Sarikaardaad,

Thank you for contacting ShopClues.com .

Your return request has been received. Our team shall review the case and provide an update to you within next 3-4 working days.

Ticket Number : 12048232
Order ID :[protected]
Product : I KALL K6300 28 inches 711 cm Display Triple Sim Feature Phone
Reason for Return : Product Does Not Appear Genuine

Customer comment: Triple sim shown on the product but it is not triple sim and battery is dead not working...first order I had order but that also defective given to me

Please don't allow me to take Consumer Court step

Because the product is totally not working and triple sim options is not there

I m Esclating image once again