[Resolved]  ShopClues.com — delivered Duplicate product

Address:Thane, Maharashtra

Hi, I have ordered SkullCandy Earphones with Mic inkd'2 ( Best Audio Quality ). Order no:11477605 I got delivery on 3rd march 2014 morning. When i open product there are some issues with the same. Following are the issues: 1) When I opened packing skullcandy box was not 'Seal Packed'. (image: 1.jpg, 2.jpg, 3.jpg) 2) As shown in Image of product on your site, the call button is different. Also there is no such pouch with product. (Original.jpg) http://www.shopclues.com/skullcandy-earphones-with-mic-best-audio-quality.html 3) Delivered product call button is having scratches (Image: scratches.jpg) 4) Sound Quality is not proper as Original skullcandy product gives. 5) It is not look like original SkullCandy Earphones with Mic inkd'2 (Image: original.jpg) I am very disappointed with your product I am requesting you please refund my full payment as soon as possible. Hope you will revert me back ASAP. As per your request i am attached your product images.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Aniket,

We deeply regret the inconvenience caused to you in response to the received product. We have received your concern and getting this checked on priority. Be assured of receiving the plausible resolution from us.


Regards,
ShopClues Support

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