ShopClues.com — Eveready 12v led lamps with that product free product on order not supplied by seller

Address:	382443
Website:	www.shopclues.com

I have already given after order one mail that please ensure before delivery,

my order Eveready 12w6500k Cool Day Light
Led Bulb 2 Pc Pack number with shopclues on 73197832 date of
order 73197832
Order 24 Oct 2015, 12:32 PM
Order Date
Complete
Status

after order passing i have already mail regarding below information

1st mail to ::::: [protected]@shopcluescom.zendesk.com
Oct 24, 12:44 PM:

When you shipped product be ensure that my order should contains Battery which is free with this product so many reviewers has already given their reviews that we have not received Battery so that should not be in my case please be ensure... Battery should be part of product so at the time of delivery i will check and if not find than i will return said product...

reply from shopclues
ShopClues Support, Oct 24, 6:13 PM:

Dear Customer,
Thank you for shopping at ShopClues.com.
Your order has been placed successfully and currently is in process of procurement from the merchant.
The order will be delivered to you as per the delivery timelines mentioned on our website.
Please note, timely communication will be shared with you at your registered e-mail and contact details.
For further assistance, kindly write to us at www.shopclues.com/support
Best Regards,
Customer Support Team
Rahul
ShopClues.com
s::s

follow up mail
2nd mail ----Date and time :::Oct 24, 8:37 pm
Dear Sir,
I repeatedly tell you that plese ensure your product before delivery as i have already received product damaged of TVSE Gold KeyBoard and i have got refund after 2 months of delivery previously i will not accept the product at the time of delivery if it is damaged.
I Repeatedly tell you by this mail that please beware of doing the above things again. Thanking You,
Warm Regards,

after above mail shopclues replies,
Shopclues Support, Oct 26, 9:16 AM:
Dear Supal,
Greetings from ShopClues.com.
With reference to your Order # 73197832, we sincerely apologize for your previous experience.However, this time will make sure that same will not happen again.
You are always a valued customer to us and we are looking forward to serve you better.
If you have any further concern or queries, please feel free to contact our customer support team and we will be happy to assist you further.
Best Regards,
Customer Support Team
Shaheen Khan
ShopClues.com
s::s

From: [protected]@yahoo.com
Date: Sat, 31 Oct 2015 22:20
To: [protected]@shopcluescom.zendesk.com;
Subject:Re: [ShopClues.com] Re: Others[protected]
At today I received my order but again I am unsatisfied as I have given mail after order that be ensure battery which is free will included but today when I open box I have not received battery now I will again dissatisfied with shopclues what now I have to do. Call me on [protected] urgent
Sent from my LG Mobile


From: [protected]@yahoo.com
Date: Sun, 1 Nov 2015 11:13
To: [protected]@yahoo.com;
Cc: [protected]@yahoo.com;
Subject:Re: [ShopClues.com] Re: Others[protected]
This is a mail regarding dissatisfaction regarding your co now I want free battery what I have to do now
Sent from my LG Mobile

From: [protected]@yahoo.com
Date: Sun, 1 Nov 2015 11:16
To: ShopClues.com;
Cc: [protected]@yahoo.com;
Subject:Re: [ShopClues.com] Re: Others[protected]
Sent from my LG Mobile

after this complaint i have already followed for last ten days upto 25 to 30 times and i have already informing to them regarding complaint to consumer forum although they are never replied to the said mails.

Please do the action of punishment on such online forum as i totally dissatisfied with shop clues 2nd time as there are many reviewers totally dissatisfied with the said forum as many person not received free battery as it is available on following link of shopclues.com of sale of Eveready 12w led bulbs 6500 k as they not provided to many customers for free products.

my phone no [protected]. supal a brahmakshatriya.

below image is only sample which i am giving detailes reviews are with me most of reviewers dissatisfied as they have not received battery which is free product with same product.