[Resolved]  ShopClues.com — Fake Product Delivered

Address:Madurai, Tamil Nadu

I ordered Combo of Sony XS-GTF16382 & XS-GTF10382 car Speakers cost of rs 2190, Which was said sony branded with 2 years warranty in the description of the product. But the product delivered was the fake one worth rs 500 only. the trader of the product is a2zsound, who was selling only the fake products.traders is in varanasi, UP.how does i get refund???
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Aug 14, 2020
Complaint marked as Resolved 
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I bought a Perfume online from Shopclues.com and was delivered a fake product. It was very expensive and now they are not accepting the returns. This is fraud and the customer service is completely non responsive and telling me that I am a liar and the product delivered to me is genuine. It is the worst experience of online buying for me and I would never shop from shopclues again and always advise others not to do so as well. There is no response from the team and I would like some formal action taken against the company.
I ordered for a XIAOMI power bank 10400mah from www.shopclues.com but in the images they showed that it ha MI logo over it but unfortunately when I received the product I found out that the MI logo was missing on the product. I requested for return on shopclues website but the merchant rejected my request without any reason. I have been trying to reach shopclues customer care but the call cannot be connected due to some issue at their end.

My mobile number is [protected].

Order number is 22184339.

Shopped from www.shopclues.com

Merchant name and address is Aspire-On, 340 13nd Cross 3rd Main Road Kiloskar Layout hessarghatta, Hesargtta main road Bangalore, Karnataka - 560073.
Mobile number of Merchant is [protected].
I ordered for a XIAOMI power bank 10400mah from www.shopclues.com but in the images they showed that it ha MI logo over it but unfortunately when I received the product I found out that the MI logo was missing on the product. I requested for return on shopclues website but the merchant rejected my request without any reason. I have been trying to reach shopclues customer care but the call cannot be connected due to some issue at their end.

My contact number is [protected].

Order number is 22184339.
Shopped from www.shopclues.com
merchant name and address is Aspire-On, 340 13nd Cross 3rd Main Road Kiloskar Layout hessarghatta, Hesargtta main road Bangalore, Karnataka - 560073.
Mobile number of Merchant is [protected].
My ShopClues COD order # 42752683 for JOCKEY GYM VEST PACK 0F 3 delivered me and I am very disappointed its local jockey of size XL with measurement 95-100 however I ordered L size.
Very cheap quality local product delivered to me neither packing nor product is original.

Size is also wrong.

This is my first purchase from Shop clues and my experience with ShopClues is really bad till now.

Look in to this matter and do the needful as soon as possible.

Ankit Singh

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