ShopClues.com — I have don't receive my order

Address:Buldhana, Maharashtra, 443204
Website:www.shopclues.com

I am ordered a product from shopclues.com .
Bp mega bath towels
Order no. 88586116 .
Order date: 20/03/2016
This product is ship on 24/03/2016 by dotzot courier . But till date 15/04/2016 this product do not receive to me. When i am call to customer care of shopclues
They tell me wait for 3 days but they are do not take any action on my subject or complaint. I had called to shopclues 7 times but any agent do not support me and avoid or cut my call. Please take action on my complaint on urgent or quick basis.
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Comments

One of the representative by the name of Deepak called but he asked that you want refund ok we will refund your amount ideally the representative should ask to resolved the problem first and after that if the customer is still not get satisfied then they need to give the option for refund. Such a fake service. Please do forward to them this is not about the 600 or 700 hundred rupees its about what services you provided to the customer and why he/she is complaining you guyz need to listen the complain first Instead of listening me you are showing me your ego and you are disconnecting the call. This is not the way on which you are guys are going on.

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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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