[Resolved]  ShopClues.com — i received defective product and they are not return my item / money

Address:700064
Website:www.shopclues.com

I m vivek kumar, cell number [protected] i order one casual and bluetooth wireless speaker, i received defective product and i initiated return after that everyday i received msg /mail regarding pickup note a d day end i received msg failure to return but busy came to pick up the item. I tried to call many time to shop clues customer care but call not happening.
I tell me truth are you going refund my money or not.
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Oct 27, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2018
ShopClues.com Customer Care's response
Dear Vivek,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

I bought a onion cutter machine. With advance payment through my debit card. Cost of the product paid Rs 349.But I got a product which is having MRP cost 159. So I want to quit this deal. So provide me my fund back.

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