[Resolved]  ShopClues.com — Incomplete product delivered. problem not resolved from more than 7 days after complaint.

Address:Jajpur, Odisha

I had too much bad experience with "shopclues". Fast of all in complete product delivered to me. I had purchased 1.5 ton Videocon Split AC. Shopclues deliver 2 packages in which connecting copper tube is missing. Even it was not mentioned at any where, how many packages shipped. I had may complaint but they respond very coldly and took more than 7 days and till date problem was not resolved and i was asked to provide pictures of product and box after 7 days of my complainant. I doubt whether any quality checking done before shipment by shopclues or not. how ever i request to resolve the problem soon and send me copper tube set for the product said. I had purchased the ac when summer started but summer is going to finish, my ac not started.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Rupam,

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at www.shopclues.com/support or[protected].


Regards,
ShopClues Support!
Dear Rupam,

We regret the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at www.shopclues.com/support or[protected].


Regards,
ShopClues Support!

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