[Resolved] ShopClues.com — incorrect product | |
It was my first order through this website and i wanted an iphone 5 so i searched and i got an titile as apple iphone 5 16gb (Open box).in shopclues.com The website clearly mentioned it is in unboxed "expert certified". Product id:[protected] phone condition:"unboxed" Unboxed in thier website they showed in tabular colum as no scratched no dents and original accessories The order was delivered to me i dint receive the original accessories So i gave a call to customer services they were saying me it is an refurbished and u may or may get original accessories I wasnt blind i saw all the details on the product decription Here is the link which i buyed https://www.shopclues.com/iphone-5-16gb-boxopen-almost-new-refurbished[protected].html And the customer care sended me the info of this product id http://cdn.shopclues.com/images/OSTicket/osticket/2019/03/13/af602c814ad[protected]f0407b33b2.png Both are different product id I want to cleary say i buyed bcz of the condition which was mentioned no dent no scratched and original accessories Honestly i dint get wt i have ordered Was this information helpful? | |
Apr 16, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 ShopClues.com Customer Care's response Dear Umesh, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused to you. We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues | |
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