ShopClues.com — Ivoomi me1 + product defective

Address:	Bangalore, Karnataka, 560103
Website:	www.shopclues.com

Rishi richie · businessperson at own business
Buy if you are ready to go to their autherised service center from day one. Servicing not done anywhere else.

Order id –[protected] on shopclues. Phone has several problems from day one. Called up shopclues and they are asking me to go to service center than refund or replacement.

Problems -

- device gets heated up while using whatsapp video call on 4g
- back/home buttons does not respond, press multiple times.
- keyboard press wrong key most of the time. Very irritating.
- fast charging worked only first day.
- contacted shopclues, they are saying it is company policy and i need to go to service center, they will not process refund or replacement.