ShopClues.com — Lying about refunding but not refunding

Address:390007
Website:shopclues.com

I have ordered a phone which was seen fully fake after delivery so we had requested for refund and we got reply from them like this. Hi! We have initiated the refund of Rs.9228.00 for ShopClues order[protected] for product One plus one 64 GB - (6 Months Gadgetwood... We shall provide you further update on your Refund within next 48 hours.But money has not been refunded till today 12 /5/2017 from when this message was sent on March 31
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I ordered ''Ruchiworld Royal Real Telescope in Pure Brass and Leather (St0357)'' but i didn't get this product it was different from i ordered in size, colour, lenght, pecuilarities and i ordered 15 inch brass telescope but i get 6 inch telescope.i want to refund my money, they didn't showing return option

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