[Resolved] ShopClues.com — mobile phone is not working properly. | |||||
Sir, my name is vikas tripathi. On 22 oct 2018 i had ordered a mobile phone ikall model no. I k 18 from shopclues.com. When i got the phone, its charger was not working. So i requested it to be returned on same day of delivery. But they (Shopclues) refused my return request. Please help me sir. Order id.=[protected] Name = vikas tripathi Reg. Mo. [protected] Email.= mail. Abhi. [protected]@gmail.com Was this information helpful? | |||||
Nov 29, 2018 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 26, 2018 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues. | |||||
2 Comments | |||||
Comments
Sir i have given one order than the time of delivery the wish master did not deliver me the product.
ShopClues.com Customer Care's response, Nov 1, 2018
Verified Support
Dear Mostufa,
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues.
Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues.
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Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues.