ShopClues.com — Mobile phone return

Address:313002
Website:www.shopclues.com

I have purchased lyf f1s mobile phone at Rs. 7399 on 4 may 2017. However i was not satisfied with the phone's camera amd performance therefore i filed the return on next day. After 4 days the customer care emailed me saying that the product is under manufacture waranty and the would not return the product. What the fraud is making such a big e-commerce store with its customers... It is the responsibility of the e-commerce store to return if the customer is unsatisfied with the product. They give various adds saying easy returns then what is this. This is totally cheating with the customers. My father is a lawyer and hence i wish to file a case if my complaint is not met.
Order ID[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information