[Resolved] ShopClues.com — Money Is not refunded | |||
My order number is :13441639 on shopclues.com. I bought a Recliner Chair and paid the amount using my credit card on 1st may 2014. I checked with my area PIN code before place my order. They told my area under their service and I place my order. Product came to my district. The courier guys asked me to come and get it to a place 20 KMs away from my home. I told them, please bring it to my home as I unable to come (by the way, I paid 499 as shipping charge). Next day they updated the tracking status as 'RECEIVER SHIFTED FROM GIVEN ADDRESS'. And they returned the product back to it's origin. I called shopclues.com customer service and asked them, they told me that once the product came to origin we would return your money back. It happened 10th may of 2014. Till now the product isn't get back it's origin and my money as well. I'm so depressed. I have called shopclues.com customer many times, they are not responding well enough. PACKAGE CAME TO MY DISTRICT IN AROUND 8 DAYS AND RETURNING TO IT'S ORIGIN FOR MORE THAN A MONTH ! My first experience with shopcles.com become the worst. I'm suggesting my friends not to buy from shopclues.com to protect themself. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi Sir, I have bought a Casio Chronograph Watch Edifice EF 539D-7AV watch from Shop clues on 7th Feb 2015.The price of the watch is Rs.2889.The payment has done through my Citi Bank account.Payment Ref number is :[protected]I have got a faulty product and So I have returned the product on February 16th.Till date I am not getting any response regarding my refund of the money.When I called customer care, they have told me that they have received the returned product.I have sent many mails in this one and half month and I am not getting any information about the refund.Could you please help me with this.
Thanks and Regards,
Drishya Nandakumar
[protected]
Thanks and Regards,
Drishya Nandakumar
[protected]
I have bought a Casio Chronograph Watch Edifice EF 539D-7AV watch from Shop clues on 7th Feb 2015.
The order id is 37052889.
The price of the watch is Rs.2889.The payment has done through my Citi Bank account.Payment Ref number is :[protected].
I have got a faulty product and So I have returned the product on February 16th.
Till date I am not getting any response regarding my refund of the money.
When I called customer care, they have told me that they have received the returned product.I have sent many mails in this one and half month and I am not getting any information about the refund.Could you please help me with this.
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The order id is 37052889.
The price of the watch is Rs.2889.The payment has done through my Citi Bank account.Payment Ref number is :[protected].
I have got a faulty product and So I have returned the product on February 16th.
Till date I am not getting any response regarding my refund of the money.
When I called customer care, they have told me that they have received the returned product.I have sent many mails in this one and half month and I am not getting any information about the refund.Could you please help me with this.
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