[Resolved]  ShopClues.com — More than 20 days still didn't receive the product

Address:

Bangalore, Karnataka

I had ordered a phone from shop clues on 9th nov, 2014 but still didn't received it. My order no. is 26308319. I have complained for it thrice but the customer care people simply raise a ticket which is never resolved. they will say that they are following up with the courier service people, but when u call the customer care people sometimes they will say that the product has been couriered with india post, second time I called they said it has been couriered with DTDC and delivered at wrong address that too after 20 days of dispatching. third time I called they said they will update my complaint as they cannot see in their system through which courier service they have send my product. They have given some tracking number which is not working as there is no specific courier service. Really fed up of their service and support.