ShopClues.com — Not deliver the product not even contact the user

Address:	Chennai, Tamil Nadu, 600096
Website:	shopclues

I ordered one ear phones and order number is 11315250 .I gave my office address . They came at saturday(weekend) and They never tried to call me and the send me a message we are not able to contact u so we can't deliver your product. I already pay for this and now they send me a message we can't deliver your product. is this fare? Even they came on the day when the office is off, and they did not try to contact with me what to do now. Help me as soon as possible.