ShopClues.com — Not Delivered the product nor Refunded from 45 days

Address:Medak, Andhra Pradesh

Hi, I have ordered for Samsung galaxy S duos mobile worth 8500 Rs. I saw the status updated in the net saying the product is delivered. But I have not received the product. Everytime i call them, they just tell they are waiting for Proof of Delivery from the DTDC vendor. It is more than one month now. They are not processing my request. Each time i call they tell please wait for 48 hours. I have lost my money here. The support staff is totally rude to me. Order No: 7696941 Name: Ramesh Babu
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We sincerely apologize for the inconvenience caused to you. We are coordinating with the courier partner and getting the concern sorted on priority. Be assured of receiving the plausible resolution from us. For other assistance, write to us at www.shopclues.com/support.


Regards,
ShopClues Support
ORDER NO 9113117 STILL NO RECIEVE MONEY PLS RETURN IT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information