ShopClues.com — Not paying refund amount | |
I have ordered 2 items from ShopClues dated 23.11.2020 at rupees 19170 through my account. Order no[protected] was for water geyser of amount Rs 8612 which was paid from my saving account. Other order no[protected] was for cata chimney of amount 10558. Both the orders were cancelled by ShopClues. The first item amount 8612 was settled and refunded to me. However 10558 amount is still not paid . It is humble request and ask them to pay the above amount. Please ask them to pay interest on said amount also. The complete mistake was at shop clues end. As the item was cancelled at ShopClues end due to delay at shipment by merchant. Regards Sumitjain Was this information helpful? | |
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ShopClues.com customer support has been notified about the posted complaint. Verified Support Jan 02, 2021 ShopClues.com Customer Care's response Dear Sumit, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you till 06th Jan, 2021 for further proceedings. Requesting your patience here. Best Regards, Team ShopClues Verified Support Jan 07, 2021 ShopClues.com Customer Care's response Dear Sumit, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you within next 24-48 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues Verified Support Jan 19, 2021 ShopClues.com Customer Care's response Dear Sumit, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you within next 48 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues Verified Support Jan 28, 2021 ShopClues.com Customer Care's response Dear Sumit, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. We would like to inform you that the refund has been processed in the same account through which you have made the payment. Please find the refund details below: Refund amount - Rs. 10558.00 Refund processed date[protected] Expected Date of Refund to show in your Account[protected] Refund mode - Net Banking Refund Reference Number (RRN) - [protected] We understand that it is still not reflecting in your account/statement, therefore, we request you to coordinate with the respective bank by filing a dispute/charge back as they are the correct people to assist you on the same in an efficient manner. Best Regards, Team ShopClues | |
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Kya hooa, refund my money otherwise I will goto police station to file FiR
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