ShopClues.com — Oder canon 70D dslr but wrong product was delivered

Address:Gurgaon, Haryana, 110007
Website:ShopClues.com

Hello Sir, I ordered canon 70D DSLR for Rs 74820 but I got something wrong product delivered to me. So I raised a complaint regarding this with the shopclues customer support on the same day I received the product i.e.3rd. Dec 2015. But they didn't take any action and closed my refund request or replacement request of the same product I ordered . I am running after them frm last one month. Please help me out or advice what to do. Thanks Vinay, [protected]
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My order no is 76737303 and my customer support complaint id is sclu.es/DdJ. And whenever I have tried to contact them, they say they will get the issue fixed but it never happened.
Buddy you are not going to get any positive genuine response from shop clues the customer care will respond to your mail as if you will get the return or replacement and if you return the product both the returned product and you money will vanish further more your phone calls to the customer care will only add up as additional cost and this whole exercise will work against you / stress you
My friend it happened to me and you know what I did I reordered the same product but this time COD / Cash on Delivery when the order came I gave the delivery man some money to open the pack and I removed the item and replaced it with bar soap and returned the order asking him to report as "item not collected" now let shop clues have a bath with the soap stinking people that they are

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