ShopClues.com — old product, broken seal, wrong accessory delivered.- return request are not being accepted

Address:New Delhi, Delhi, 110085
Website:www.shopclues.com

I was ordered a Gionee A1 mobile from ShopClues vide order I'd[protected] on 1 July 2018 and the same was delivered on 06 July 2018. The product box seal was broken, the mobile was too old as it was not looking new, earphone was not original and charger cable was also some different company. I immediately raise a request for return. The company ask for images of the product and image was immediately sent to the company. Even the company did not provide the invoice its own name. Invoice was third party that is Shakti enterprises, Gandhinagar. I m proding the invoice and screen shot of order through ShopClues. Please look into the metter and save the innocent customers for such type of cheating. My request for return the product are not accepting by the company. Please impose penalty on the company and for refund may be initiated for me
+2 photos
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information