[Resolved]  ShopClues.com — order being automatically cancelled.

Website:www.Shopclues.com

I had ordered a anarkali kurta by swaron a few days back but when i tried tracking my order it showed absolutely nothing. At first a message came that my order is ready to be shipped and i will soon get but the very next day i recieved a message that my order has been delayed. After that i neither recieved any message regarding my order nor i got any clue of what happened. Also nothing showed up in my ordered item's list on the website!! I hope my complaint reaches them and they detect the issues and deliver me my order before or till 15th october!!!
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Apr 21, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Oct 07, 2017
Updated by Akshita Bhatnagar
Plus my order no. is 12706030.
Oct 07, 2017
Updated by Akshita Bhatnagar
Please act upon my complaint as soon as possible and let me know about the details of what can be done and as i mentioned that i am expecting my order to arrive before or till 15th October!
Verified Support
Oct 10, 2017
ShopClues.com Customer Care's response
Hi Akshita,

Sorry for the delay in offering you with expedient delivery updates.

Please share valid Order ID as the information shared by you is invalid. Your early response would be appreciated.

Regards,
Team ShopClues.
Complaint comments 

Comments

I just know received my parcel n i found it is broken i want to exchange this I order it to gift it but it is broken
ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
HI Fiza,

Apologize for the inconvenience that you may have faced.

Please share your Order ID and we will have this addressed on priority.

Regards,
Team ShopClues.
Model no:-nokia 5233
Order no:[protected]
Order date:-3/9/2017
Mob no:-[protected]
Mobile phone has networking problem battery duplicate, phone body problems
ShopClues.com Customer Care's response, Oct 10, 2017
Verified Support
Hi Navnindra,

Sorry for the inconvenience you had to face.

We are getting this checked on priority and our team shall be connecting with you shortly to address all your concerns.

Regards,
Team ShopClues.
Model no:-nokia 5233
Order no:[protected]
Order date:-3/9/2017
Mob no:-[protected]
Mobile phone has networking problem battery duplicate, phone body problems

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