ShopClues.com — Order id[protected] refund of.

Address:

Dehradun, Uttarakhand, 248008

I have ordered the smart television on dt 18/04/2017 value of 30k.
The payment was made online.
On app my estimated delivery was 27/04/2017.
But despite of that the order was deliverd on DT 01/04/2017 after my several complaints.
On the same day installation and demo was carried out and he told me the tv isn't smart one just full HD tv.
I decided to return the same and on the same day and requested return the same.
Till date I have made several calls regarding status of my shipment and refund. But nobody is giving me exact detail.
From 18/04/2017 to till date my 30 k has been held up and I have not got any product.
Kindly issue necessary guidelines to resolve the same on immediate basis.
Regards.
Very angry shopclues customer
Vikas Joshi
[protected]@gmail.com