[Resolved] ShopClues.com — order id:[protected] : trekkers need red branding bag | |||
I have online shopping from shopclues.com on 30th november 2019 and amount 646 has been deducted from icici bank account, but order was not confirmed by shopclues. I had confirmed with bank, amount has been credited to shopclues.com. I contact customer care for refund my money but any person not solve my problem properly. And not received my call. Please find details of transaction: Rrn no :[protected] Name : clues network ltd A/c number : xxxxxxxxx1465 Ifsc code : utib0000540 30/11/2019 upi upi/[protected]/purchase in sho/[protected]@axisb/a Please find attachment Was this information helpful? | |||
Jan 10, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Dec 10, 2019 ShopClues.com Customer Care's response Dear Manoj, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues Verified Support Dec 10, 2019 ShopClues.com Customer Care's response Dear Manoj, Greetings from ShopClues.com Kindly ignore the previous Email. Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues | |||
1 Comment | |||
Comments
Recently i have got a letter from shopclues that i won 1500000 prize on the occasion of 10th anniversary of shopclues.should i believe this or stay away from this without moving forward for all other process
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