ShopClues.com — Order Not Yet Received Not yet been refunded yet

Address:

Thiruvananthapuram, Kerala

Hi Its been a month i have ordered a product not yet been received and they are not refunding my payment.They are not responding for the same.Please see the below mail chain. My Order Number : 13040957 Paid Amount : 2099/- Bluedart Tracking Number They are Given : [protected] (Not Trackable) Thanks Hello, Thank you for contacting ShopClues.com. Your request has been logged with ticket number 798656, please use the same email for further communication. We try our best to get back to you within 2 working days. Team ShopClues. RoopeshR, Apr 24 08:39 PM: Hi Please give me an update for the above oder number.Its been shipped more than 5 days ago.Still im not able to track the product.Please do the needful. Thanks Cheers, ShopClues Support Team. Message-Id:P7F0PXJK_[protected]_19013fcf1c0c9eac472912_sprut ShopClues.com <[protected]@shopcluescom.zendesk.com> Apr 25 (10 days ago) to me ##- Please type your reply above this line -## Shipped-Anirudh, Apr 25 10:40 AM: Dear Roopesh, Thank you for shopping with ShopClues.com. This is with reference to your query regarding the delay in delivery of your order no. 13040957. We sincerely apologize for the inconvenience caused to you. As your order is untraceable on the courier website, we have escalated your case to our courier partner and we are following up with them. As soon as we receive any information from them, we will update you with the same. For further assistance kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Ajay ShopClues.com RoopeshR, Apr 24 08:39 PM: Hi Please give me an update for the above oder number.Its been shipped more than 5 days ago.Still im not able to track the product.Please do the needful. Thanks Cheers, ShopClues Support Team. No Activity yet. R Roopesh R