ShopClues.com — Product and refund

Address:	Contact Us Headquarters & Registered Office Clues Network Pvt. Ltd. Building No. 112, Sector – 44, Gurgaon, 122001, Haryana, India
Website:	www.shopclues.com

Order Number:[protected]
I ordered a Portronics product(Order Number:[protected] via Shopclues. But firstly they delivered a wrong product with late delivered and when I applied for return(product in 10 days return policy) they denied. After so many requests they accepted and accept the return. Same day the product returned (delivered) to the merchant. And now its 15 days around but I did not get the refund in account. So I again raised some requests but every time they showed processed or processing your request. Finally they gave me a date 08/01/2021 for refund but today is 10/01/2021 and I didn't get refund yet.