Portronics Complaints & Reviews

Address: 1082 to 1088, 10th Floor, Block-B, Vegas Mall, Plot No. 06, Sector-14 (North), Dwarka City Centre, New Delhi - 110075, India

Website: www.portronics.com

Ticket Id:- 1202609

I have a portronics POR 2176 powerbank with wireless magsafe charging and it's creating a issue within 7 month of purchase so i have calimed warranty and when warranty replacement product delivered it has a lower version of that POR 1995 and i have informed for this in mail where claimed warranty so all time saying copy paste reply like we don't have same product so dispatch another but what about that is...

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Address: Portronics Digital Private Limited, Vegas Business Tower, Unit No. - 1082 to 1088, Floor 10, Plot. - 6, Sector 14 Dwarka, Dwarka, New Delhi, Delhi 110

I purchased a Portronics stylus which became defective within the warranty period. The stylus only worked when tilted at an extreme angle, making it unusable.

I contacted Portronics support and raised Ticket ID 848636. Their team acknowledged the issue and arranged for pickup of the defective stylus, which was collected on 25th September 2025. At that time, they clearly informed me that the replacement would be dispatched within...

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Address: Legal, Portronics Digital Private Limited, Vegas Business Tower, Unit No. - 1082 to 1088, Floor 10, Plot. - 6, Sector 14 Dwarka, Dwarka, New Delhi, De

My ticket id:825635..i returned portronics ampbox 27k powerbank for replacement on 13 sep which was bought on amazon on 27 august 2025 with 10 days replacement through manufacturer..i raised return request on 6 sep 2025, they picked up on 13-sep-202 and replied it would be shipped in 5-7 working days..but even after 15 working days no replacement shipped..got email that the product is not in stock.every time when i ask about replacement they...

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Complaint No:- 736678

I have powerbank and it was swelled heating and not providing back atleast half so I have file warranty complaint but after much effort replied need to courier at my cost at his service center and visit not allowed all other companies provide pickup and drop service it not providing and also not providing any other option for me….

And also product is worst after 7-8 months it was...

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Address: nagaland dimapur

Hydra 10 mechanical keyboard keys 2, w, s, x not working properly.

it happens with right shift light gets on red then 2wsx key stop working.

it sometimes starts working suddenly and then suddenly stop working.

will be very grateful if you can suggest me what to do so i can repair myself....

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Address: WZ-186/C sadh nagar gali no 1 palam colony

Ekart Update : PICCO SMART ROOM PROJECTOR with tracking ID STOC[protected] from SHIFTO, will be delivered today before 9pm (call [protected], PIN 191).we receive surf excel again projector....

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I had ordered luxell mini 20k via portronics official site, but got delivered wrong & old used component, there is no confirmation for replacement or refund even after complaining in support section of company...

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Address: 304 , greater ratan Avenue , MR-5, In front of saint Paul school Ujjain (mp) 456001

I have brought product from amazon on 5.4.23. and now it is stop working . I reached out to company over email and you can see in below email and they are asking me to send product over courier. it should be company responsibility.

below is the email discussion :
Hi Tarun,
Reference Ticket ID:474105

We would like to inform you that one side of the courier charges will be from the customer side...

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I have ordered products vide order no. 223665 which is expected to reach me on 30th june as specified by you and the delivery partner of yours (delhivery) but none of them had given me a call with respect to this, and this product was sent to warehouse without my confirmation atleast a formal mail was not dropped from your end to me as a matter of intimation to me.

I myself tracked the order and found that this was in transit...

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Address: DELHI SERVICE CENTER PORTRONICS DIGITAL PVT LTD. Vaish Warehouse, Rezang La Marg, Opp. CISF Camp, Khasra no-631, Village Bijwasan, New Delhi-110061,

Website: Portornics.com

This is the complaint about portornics i have buy combo pack of keyboard and mouse wireless on 17th of Feb 2023 when I received my product that was damaged the i returned the product to their mentioned address and I have shared all details with them they told me we will send you replacement after 4-8 days now still i am waiting for their response they don't send the replacement of my product as a month has been gone so I need help and this...

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Address: Delhi

Trust me they have the worst Customer Care Team sitting at their place. They won't listen to you at all.

1. They lost one of my Bluetooth Earbud and saying that i sent an incomplete Device.

2. They said that they do not entertain any incomplete product under warranty, however there is no rule for that, but they agree to change my case and replaced it even with more defective and older than mine case. My case...

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I bought charger from flipkart 3 days ago and it stops working yesterday. I registered complain but nothing happen...

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Address: Delhi

Reference Ticket id: 354118

Portronics has cancelled my order saying NO SERVICE ZONE on 26 July 2022. Still the amount is NOT CREDITED to my account. Upon approaching the Customer Care Team, they keep on telling cock and bull stories and not resolving the issue....

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I have recently purchased a couple of products from the Portronics e-com store.
I realized that unknowingly the order has chosen two numbers for the same product.
When I found out this, I have tried to reach the helpline for cancellation.
Help support has simply asked me to send a mail for cancellation.

Post sending the cancellation note, I've got it is not possible which is really a not feasible solution....

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Address: PORTRONICS DIGITAL PVT LTD. B-76, Wazirpur Industrial Area, New Delhi-110052, Near State Bank of India (SBI) Ph No. â€“ +91- 9555245245

Website: www.portronics.com

I first purchased a Protronics Jumbo Power Bank (20000 MaH) in 2018. Since, it was working fine until recently, I decided to buy another one, for my mom. I then placed an order for Portronics Mino 20D (20000 MaH) power bank on 6th June 2020.

After, I received the power bank, when I charged it from 98%, it still took me 2 hours plus to get it fully charged to 100%.

This seemed odd to me because normally when you...

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Address: Ranchi, Jharkhand, 834009

Website: Portronics company

This is regarding portronics 2.1 dual usb charger that i had bought dated 11th march'2017 from amazon (Order no.[protected].

In the middle of november, the said charging adapter had stopped working. Upon switching on, the blue led light turned on but the charger did not charge phone. I had tried it with 3 different data cables but it was to no avail.in follow up to this, i wrote a mail to portronics team at [protected]@portronics.com...

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Hi Team,

I am raising this complaint in order to replace the product but company is not replying on the matter.

Portronics customer support has been notified about the posted complaint.

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Portronics Customer Care

Feb 23, 2024

Verified Support

Respected consumer forum,

We want to inform you that as we have checked the details on a customer ticket number 518156 they have complained that the product is incompatible with the customer's phone. We have taken the return request & as discussed with the customer on call we have already initiated the refund to this customer.

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I have ordered products vide order no. 223665 which is expected to reach me on 30th june as specified by you and the delivery partner of yours (delhivery) but none of them had given me a call with respect to this, and this product was sent to warehouse without my confirmation atleast a formal mail was not dropped from your end to me as a matter of intimation to me.

I myself tracked the order and found that this was in transit to return and i immediately called the customer care on 4th and i got a shocking reply that the courier / consignment is unable to be tracked and it is to be received in warehouse.

Id no. 445048 reference ticket no.

Portronics customer support has been notified about the posted complaint.

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Portronics Customer Care

Aug 11, 2023

Verified Support

Respected Consumer form,

We would like to inform you that as per the customer details Order No (223665) due to a non-service zone it is returned back to our warehouse on 25 July 2023 after that we Initiated the refund of this order but due to some technical Glitch in Payment gateway the payment is bounced back in our account. We have again initiated the refund of this order No (223665) on 31st July which is credited to the customer's account on 2nd Aug reference Number[protected]. We have also escalated to the Gokwik payment gateway they want to ask for the customer's bank statement details & also informed to the customer kindly let us know if the refund is not credited to the customer's account.

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I ordered a charger from Portronics (Order #213573) on 28th of May, 2023 and it was shipped from Portronics on 30th of May, 2023 (Tracking ID: [protected]) and now it's been more than 2 weeks and my package is still not delivered. Neither Portronics nor Delhivery are giving me any solution and not providing any replacement or refund.

I went to the Delhivery’s delivery hub in Gandhinagar and Mr. Vijay there clearly said that the package is lost and they couldn't find it anywhere. But even after this clarification from the courier company's representative, no action is being taken. I'm shocked and disappointed by this unprofessional behaviour from both Portronics and Delhivery which claim to prioritise customer satisfaction, but this has now become harassment in every sense of the word.

Kindly look into this matter and provide a resolution at your earliest.

Portronics customer support has been notified about the posted complaint.

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Portronics Customer Care

Jun 20, 2023

Verified Support

Dear Customer,

Thanks for reaching out. Satisfying our customers is very important to us and We are sorry for our service didn’t meet your expectations. We have already processed your refund because the courier partner has lost the parcel and you should expect to see the amount credited to your account in about 5 to 7 business days.

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Address: 304, Kamal, Niraj City Barave Road

Sound Drum not working

Portronics customer support has been notified about the posted complaint.

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Portronics Customer Care

Jun 20, 2023

Verified Support

Dear Customer,

We sincerely apologize for such an experience, kindly share your product invoice & product pictures at [protected]@portronics.com or feel free to contact us at [protected] (10:00 am to 06:00 pm, Mon-Sat).

Portronics Complaints & Reviews

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Portronics reviews & complaints(58)

Provide lower model powerbank in warranty replacement

delay and non-delivery of replacement stylus under warranty portronics

No replacement of refund for newly bought powerbank

Warranty service problems

Keyboard keys not working

Wrong product received

Wrong & old used power bank delivered

Company is saying to courier the product which is under warranty . it should bear by company.

Refund status - still pending - past 1 and a half month

Complaint against portronics

Ticket no. 386950

Warranty claim

Portronics Team telling NO SERVICE ZONE canceled my order NOT REFUNDED the Amount

Service not satisfied

Fraud Company....Not providing replacement even though my product is under warranty.

fraud after sales team

Product compatibility issue

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Refund

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Product not delivered

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Sound Drum not working

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