Claimed

Portronics Complaints & Reviews

1.4
Last updated Mar 22, 2024
Complaints 54
Resolved
11
Unresolved
43
Quick Links
Statistics
Share
Contacts

File a complaint to Portronics

Having problems with Portronics?

File a complaint and get it resolved by Portronics customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Portronics
Customer Service Contacts

Portronics Phone Numbers

Phone
+91 85 8885 0451
19
15
+91 95 5524 5245
3
7

Portronics Website

Portronics Head Office Address

B – 76, Wazirpur Industrial Area
Delhi
New Delhi District
Delhi
India
110052

Portronics reviews & complaints(54)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohi786123
from Delhi, Delhi
Mar 22, 2024
Mar 29, 2024
This thread was updated on Mar 29, 2024
Report
Copy

Wrong product received

Address:WZ-186/C sadh nagar gali no 1 palam colony

Ekart Update : PICCO SMART ROOM PROJECTOR with tracking ID STOC[protected] from SHIFTO, will be delivered today before 9pm (call [protected], PIN 191).we receive surf excel again projector....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Feb 19, 2024
Feb 23, 2024
This thread was updated on Feb 23, 2024
Report
Copy

Product compatibility issue

Hi Team,

I am raising this complaint in order to replace the product but company is not replying on the matter....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Ssb4
Dec 29, 2023
Jan 11, 2024
This thread was updated on Jan 11, 2024
Report
Copy

Wrong & old used power bank delivered

I had ordered luxell mini 20k via portronics official site, but got delivered wrong & old used component, there is no confirmation for replacement or refund even after complaining in support section of company...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
tarunnamdev
from Ujjain, Madhya Pradesh
Oct 8, 2023
Oct 19, 2023
This thread was updated on Oct 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company is saying to courier the product which is under warranty . it should bear by company.

Address:304 , greater ratan Avenue , MR-5, In front of saint Paul school Ujjain (mp) 456001

I have brought product from amazon on 5.4.23. and now it is stop working . I reached out to company over email and you can see in below email and they are asking me to send product over courier. it should be company responsibility.

below is the email discussion :
Hi Tarun,
Reference Ticket ID:474105

We would like to inform you that one side of the courier charges will be from the customer side...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEVANATHAN E
Aug 6, 2023
Aug 11, 2023
This thread was updated on Aug 11, 2023
Report
Copy

Refund

I have ordered products vide order no. 223665 which is expected to reach me on 30th june as specified by you and the delivery partner of yours (delhivery) but none of them had given me a call with respect to this, and this product was sent to warehouse without my confirmation atleast a formal mail was not dropped from your end to me as a matter of intimation to me.

I myself tracked the order and found that this was in transit...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DEVANATHAN E
Aug 6, 2023
Aug 11, 2023
This thread was updated on Aug 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund status - still pending - past 1 and a half month

I have ordered products vide order no. 223665 which is expected to reach me on 30th june as specified by you and the delivery partner of yours (delhivery) but none of them had given me a call with respect to this, and this product was sent to warehouse without my confirmation atleast a formal mail was not dropped from your end to me as a matter of intimation to me.

I myself tracked the order and found that this was in transit...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saanil Taneja
from Sonipat, Haryana
Jun 15, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
Report
Copy

Product not delivered

I ordered a charger from Portronics (Order #213573) on 28th of May, 2023 and it was shipped from Portronics on 30th of May, 2023 (Tracking ID: [protected]) and now it's been more than 2 weeks and my package is still not delivered. Neither Portronics nor Delhivery are giving me any solution and not providing any replacement or refund.

I went to the Delhivery’s delivery hub in Gandhinagar and Mr. Vijay there clearly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manisha Dhantole
Apr 2, 2023
Jun 20, 2023
This thread was updated on Jun 20, 2023
Report
Copy

Sound Drum not working

Address:304, Kamal, Niraj City Barave Road

Sound Drum not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rasik Ganaie
from KULGAM, Jammu and Kashmir
Mar 13, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
Report
Copy

Complaint against portronics

Address:DELHI SERVICE CENTER PORTRONICS DIGITAL PVT LTD. Vaish Warehouse, Rezang La Marg, Opp. CISF Camp, Khasra no-631, Village Bijwasan, New Delhi-110061,
Website:Portornics.com

This is the complaint about portornics i have buy combo pack of keyboard and mouse wireless on 17th of Feb 2023 when I received my product that was damaged the i returned the product to their mentioned address and I have shared all details with them they told me we will send you replacement after 4-8 days now still i am waiting for their response they don't send the replacement of my product as a month has been gone so I need help and this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R_212
from Yamuna Nagar, Haryana
Jan 6, 2023
Jan 6, 2023
This thread was updated on Jan 6, 2023
Report
Copy

Charging problem

Address:House no. 800 shaym sunder puri jagadhri yamunanagar
Website:[email protected]

This is the worst product of my life
I am irritating with charging problem

Main pareshan ho gaya hoo charging

Itni der se charging pr lgakr 5 ya 6 ghante se lgakr b charge nhi hota

Abhi warranty mein hai

Muje nhi pta change kr k do nhi toh nain har jagah pr complaint krdunga...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikas Kestwal
from Mumbai, Maharashtra
Jan 4, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket no. 386950

Address:Delhi

Trust me they have the worst Customer Care Team sitting at their place. They won't listen to you at all.

1. They lost one of my Bluetooth Earbud and saying that i sent an incomplete Device.

2. They said that they do not entertain any incomplete product under warranty, however there is no rule for that, but they agree to change my case and replaced it even with more defective and older than mine case. My case...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tulsidas Parekh
from Mumbai, Maharashtra
Oct 31, 2022
Nov 19, 2022
This thread was updated on Nov 19, 2022
Report
Copy

My Buddy K

Shiprocket Delivery Guy quickly set off after handing over an empty parcel. Company is holding customer (me) responsible for this. Should I have ran across to catch the running delivery boy?...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
Sharma8082
from Jammu, Jammu and Kashmir
Oct 8, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Report
Copy

Warranty claim

I bought charger from flipkart 3 days ago and it stops working yesterday. I registered complain but nothing happen...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pawankumar9
Aug 14, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Portronics Team telling NO SERVICE ZONE canceled my order NOT REFUNDED the Amount

Address:Delhi

Reference Ticket id: 354118

Portronics has cancelled my order saying NO SERVICE ZONE on 26 July 2022. Still the amount is NOT CREDITED to my account. Upon approaching the Customer Care Team, they keep on telling cock and bull stories and not resolving the issue....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Vara prasad avv
from Tanuku, Andhra Pradesh
Aug 11, 2022
Report
Copy

Portronics Team telling technical issues canceled my order after not refund my money

Address:B – 76, above State Bank Of India Portronics Service Center Every Month Second Saturday - Closed, Block B, Wazirpur Industrial Area, Wazirpur, New Del

Reference Ticket id: 355500

Portronics Team telling technical issues canceled my order after not refund my money not responding portronics Team...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
L
Lalit Tiwari 23
from Indore, Madhya Pradesh
Jul 28, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
Report
Copy

Received defective item

I purchased portronics Clamp M, POR 116. mobile holder for car
and I received a product which i purchased through sbi rewardz.
But i get defected item and i want to return it. i complaint about the same several times but till date no action has been taken...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
Chetan2727
Jul 24, 2022
Report
Copy

Portronics konnect L type C to lighting wire

I ordered iphone cable from flipcart and it is not working it been a mont only and it has stoped working. Please resolve my issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil shettynrn
from Mangalore, Karnataka
Jun 28, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Type c charging cable

Address:Panjimogaru, Devi krup house d no.2/38 vidhya nagar panjimogaru post pin 575013 nr panjimogaru school kulur to kavoor main road, Panjimogaru school

Not charging...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
JAI VISION
Jun 20, 2022
Report
Copy

Product Not Received

Address:G-48, Nand Ram Park, Uttam nagar, New Delhi-110059

My Tracking ID SRTP[protected]
Name Jai Chand
Mobile No. [protected]
Add. G-48, Nand Ram Park, Uttam nagar, New Delhi-110059
Expected Date Of Delivery 17th June 2022
On 17th June your company deliver boy call me & say your parcel deliver on 18th june but on this date anybody can't call me & can't come at my address please deliver the product as well as possible & solve the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajmal SA
Jun 6, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
Report
Copy

Not working

Not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy